什麼是住房導航中心?

住房導航旨在尋找維持或獲得安全穩定住房的機會。

對於住房不穩定的家庭來說,導航中心可以作為 解決影響穩定的根本因素防止無家可歸。根本因素可能包括醫療保健、收入和就業、租約履行、住房品質和家庭安全。住房導航員幫助家庭 在危機發生之前解決問題

對於已經無家可歸的人來說,導航中心可以提供協助 滿足基本需求並採取後續措施。基本需求包括食物、水、衛生用品、衣物、醫療保健、藥品儲存和郵寄地址。後續措施包括取得就業所需的重要文件、入住危機庇護所、完成住房評估、申請主流福利以及尋求更專業的支援。

奧斯汀市為什麼要投資住房導航中心?

奧斯汀無家可歸者策略與營運(HSO) 致力於投資於我們本地無家可歸者應對系統的方方面面,以減少新增無家可歸者的發生率,並減少我們社區無家可歸者的總人數。導航員是 HSO 努力解決無家可歸問題的重要組成部分,它透過將高風險家庭與有針對性且經濟高效的預防服務聯繫起來,從而解決無家可歸問題。當無家可歸的情況無法避免時,無家可歸的居民需要獲得可靠、管理良好、安全且專業的支持。

為什麼選擇這個地點?

市政府工作人員廣泛搜尋了合適的房地產。位於南35號州際公路沿線2401號的房產和建築具有諸多優勢:

  • 不毗鄰小學、國中或高中。未來的住房導航中心與最近的學校之間隔著15條州際公路和輔路,步行約10分鐘。
  • 不毗鄰公共公園。該房源距離最近的公園約 0.5 英里。
  • 交通便利。多條公車路線貫穿該地區。未來的導航中心有充足的停車位和空間,可容納循環接駁車,以減少行人交通。
  • 最大程度減少與獨棟住宅的接觸。由於該物業沿著 I-35 輔路而建,與獨戶住宅的接觸被最小化。
  • 靠近有社會服務需求的社區。奧爾托夫東部和東河濱走廊附近的居民無家可歸的比例高於我們社區的其他地區。在弱勢低收入家庭附近建立服務網絡,有助於預防無家可歸現象的發生。
  • 充足的室內服務空間。該建築面積約12,000平方英尺,足以容納以室內服務為主的營運模式,該模式將引導用戶營造專業、安全的環境,並透過精心設計傳達清晰的行為規範。

  • 提升外觀吸引力的機會。房屋四周環繞著草坪,提供了充足的空間,可以融入色彩繽紛的景觀和高聳的綠色屏障,在周圍的城市景觀中營造出一片溫馨的綠洲。
  • 耐久性。最現代化的建築由混凝土和鋼材構成,設計堅固耐用。
  • 交鑰匙工程。由於近期的升級改造,該建築狀況良好,僅需適度改進即可滿足入住和功能需求。
  • 工人的安全和舒適。充足的自然光與可控的辦公室入口相結合,將使高壓力環境的工人享受一個有尊嚴、可控且安全的環境。

附近還有什麼?

Southbridge 庇護所向 APD 尋求服務

南橋收容所。南橋收容所距離未來的住房導航中心僅幾步之遙,自2021年以來一直是「 治癒計畫」服務對象的主要目的地之一。奧斯汀HSO與奧斯汀警察局的分析師合作,審查南橋及其周邊地區的犯罪統計數據。下圖顯示了收購前後的對比情況,顯示自四年多前該房產改建為無家可歸者收容所以來,向奧斯汀警察局尋求服務的電話數量穩步下降。這種服務電話數量的下降趨勢是HSO與警方、社會服務專業人士、客戶以及社區利益相關者合作的結果。

我們的鄰居承諾

提升社區氛圍對於居住在南橋庇護所 (Southbridge Shelf) 的眾多奧斯汀居民的成功至關重要。南橋庇護所距離未來的住房導航中心僅幾步之遙。奧斯汀住房服務辦公室 (HSO) 與眾多合作夥伴攜手,追蹤並努力解決社區問題。請參閱下方地圖,了解我們在東奧爾托夫 (East Oltorf) 社區的進展。

Question title

哪些網站增強功能對您來說最重要?

從清單中選擇選項並將其拖曳到框中以按優先順序排序。

Question title

請與奧斯汀無家可歸者策略與營運團隊分享您對此專案的想法和創意。您的意見至關重要,我們致力於使該項目以及未來的住房導航中心為整個奧斯汀社區帶來成功。

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Austin City Council Budget Priority

August 2024

The Austin City Council established a budget priority for the expansion of housing navigation services to two new locations.

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Property Search

August 29, 2025

Following an extensive search, a candidate property met the due dilligence threshold.

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Public Announcement

September 3, 2025

Immediately following completion of due dilligence, Austin Homeless Strategies and Operations (HSO) issued a press release announcing intent to acquire the property and commence neighborhood engagement.

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Focused Sheltering & Enforcement

December 2024 - Present

HSO and social service partners have been conducting compassionate encampment resolutions and shelter-focused outreach along the East Oltorf corridor since December 2024. This sustained effort is intended to reduce unsheltered homelessness in a neighborhood that has dense low income multi-family housing.

Enhanced law enforcement presence has been visible in the area for several months.

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First Stakeholder Meeting

September 3

HSO met with the East Riverside/Oltorf Combined Contact Team (EROC) to discuss a variety of updates related to homeless encampment management, environmental health, public safety, and to announce plans to acquire property located at 2401 S. Interstate 35 Frontage Road, 78741.

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Additional Engagement

September 3 - October 8

Additional neighborhood engagement opportunities are being scheduled and will be announced here and through email.

 

Wednesday, September 24,  6:00 - 7:00 PM

Austin HSO will host an informational webinar in collaboration with District 3 Council Member José Velásquez. Register here: https://bit.ly/navatx

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Questions & Answers Published

September 22, 2025

A compilation of stakeholder questions and corresponding City staff responses are published to the Speak Up Austin project page. Participants may now submit new questions from the 'Questions & Answers' tab.

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Austin City Council Consideration

October 9

The Austin City Council is anticipated to consider the property purchase on Thursday, October 9. Relevant backup documents will be published to the Austin City Council Meeting Information Center.

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planned
Continuing Stakeholder Engagement

After October 9 Council Vote

Should the Austin City Council vote to authorize purchase of the property, stakeholder engagement will continue as the project progresses.

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Renovation & Site Enhancements

Autumn 2025 - Spring 2026

Renovations and site enhancements will be conducted to prepare the building for use as a housing navigation center. City staff will incorporate neighborhood feedback into design, amenities, and security features.

Any contracts for renovation will require City Council authorization.

 

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Lease Development

Winter 2025 - 2026

Homeless Strategies and Operations will evaluate lease arrangements that are responsive to neighborhood feedback. The lease is expected to establish clear parameters and expectations for day-to-day operations of the housing navigation center, with sensitivity paid to preserving neighborhood climate.

Any new social service contracts related to the housing navigation center will require City Council authorization.

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Opening

Spring/Summer 2026

Homeless Strategies & Operations expects the first City-owned housing navigation center will open in late Spring of 2026.